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Customer Service

How Can We Help You?

We currently only accept complete purchases.

One of our primary goals is to get your order to you as fast as possible. We currently use USPS Ground Advantage for all orders. 

USPS Ground Advantage expects a shipping range between 2 – 5 business days. We currently only ship from Central Pennsylvania. The further west your order, please expect it to take longer to arrive. 

We package all orders as quickly as possible. Orders made before 5 am EST can expect to be shipped the same day. All orders after should expect their order to be shipped the next business day. (Exceptions: All orders placed from Saturday 5 am til Sunday 5 am will be shipped Monday, due to Post Office hours).

Besuited Aroma offers a full money-back guarantee on all items. 

Did the product arrive damaged or malfunctioning? We will issue a 100% refund.

Did the product take too long to arrive, or are you utterly dissatisfied with your service? We will issue a 100% refund.

To learn more about our money-back guarantee and returns policy, check it out here.

We ONLY buy authentic fragrances from verified perfume distributors. 

Pre-purchase, we keep our fragrances in a climate-controlled and dim room to ensure they maintain the highest quality. Before shipping, we take every measure to ensure your fragrance is as safe as possible during transit.

How do I care for my new fragrance? We recommend keeping it out of direct sunlight and not storing it in the bathroom.

The best place to store fragrances is in a climate-controlled and dim room with little fluctuations in heat and humidity. Keeping your fragrance in its original box is another great way to make it last a lifetime!